Blog

Take 5 – The No. 1 Best Place to Work

After 20 years of studying and working with best-in-class brands in multiple industries, I can tell you in a nano-second which companies are a cut above the rest. Take 5 is the bucket leader in the car wash industry. As a result of a series of acquisitions and mergers, they currently have 400 locations and are expanding quickly.  Let's see why this is the best place to work!

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What Would I Tell My 40-Year Old Self?

Thank goodness I’ve been able to experience another year around the sun. As a result, I’ve been reflecting on what I would tell my 40-year-old self about life, based on failure, successes, sadness, and joy.  

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Marriott Infuses Self-Care

As a student of hospitality for the past 35 years, I am always excited to see how the best in class inspire their workforce. Recently, John Hart, a global senior director with Marriott Meetings & Events, invited me to share with the heart of the house. These 250 people managers are the magic behind Marriott’s Meetings & Events around the world.  

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What I’ve Learned in the Past 19.5 years in Business

As I look back over the couple of decades since leaving Disney, I am convinced now more than ever before that being intentional about cultivating relationships is priceless.

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How to Manage Transformation Effectively

The hardest person to manage is the person in the mirror. Always hold yourself to a higher standard of excellence.  Here's a few lessons I learned about how to manage transformation effectively.

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3 Tips to Flip Rejection on its Head

I submitted one of my success guides to an international company for distribution. A few weeks later, a “Dear John” email arrived in my mailbox. It stated: “After careful review of the information submitted, it has been decided that our distribution enterprise WILL NOT be accepting your success guide.” The letter closed with, “All the best wishes for your success!”That email arrived not long after I received a rejection email from another major international distributor. The email said in part, “Simon, we will not pursue carrying your success book. It is not strong enough. Thank you for sharing it with us. Continued success!” Why was my book rejected?

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Customer Love is Key West’s Edge

As a person who has traveled all over the world and grown up in the hospitality industry, I know brilliant customer service when I feel it in my bones. Well, that’s what I experienced in Key West, Florida, with my bride. Everyone went out of their way to make sure we enjoyed our visit, and it didn’t take the jaws of life to pry open our wallets to spend money. They Sparked Customer Love. Let me tell you a story about Karl... 

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Joy is Your Leadership Edge

Wells Enterprises’ purpose is to Bring JOY to Everyday Life. I love that a company is focused on spreading happiness to all of its customers. It’s at the heart of every decision they make. Joy is not something that is manufactured like synthetic diamonds. Joy comes from the heart. It’s emotional. It’s real and it’s a vibe that lifts the heaviest heart on a sad day. 

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Leadership Vulnerability

Contrary to what many seem to think, vulnerability is not a sign of weakness. Instead, it is indicative of courage and strength. Think back to any act of courage in the past, and you will be surprised to see an aspect of vulnerability showing through. All great leaders have this quality instilled within them...

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Sparked by Taco Bell’s Marketing Team

Being at your best as often as possible is the surest way to guarantee professional growth and personal fulfillment. How do you create that consistency when we struggle to get it right? Let's find out here.

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Creating Consistency

Being at your best as often as possible is the surest way to guarantee professional growth and personal fulfillment. How do you create that consistency when we struggle to get it right? Let's find out here.

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A Flourishing Employee in the New World

When I look at these key flourishing indicators that are important to employees, I can’t help but think about the virtual interview with Simon Sinek during the SAP’s Sapphire Now Event. Simon said something that still reverberates today: “The job of a leader is to no longer care about results. The job of a leader is to care about the people that care about the results. The job of the leader is to no longer care about the customer. The job of a leader is to care about the people who care about the customer.” -Simon Sinek

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Spark Your Leadership Superpowers with Slalom

Did you know that the average person in their lifetime will spend 90,000-plus hours working? That’s almost one-third of their life. Why not love your work and life at the same time?!? I had an amazing time with Slalom Consulting as I got to understand that their vision is more than just returning shareholder value and being the most profitable company in the world. It’s about developing people in their core competencies and coaching them to be their very best. 

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Love Thy Customer

Customer Service is a department. Customer Love is a mindset. Businesses that will thrive in what some experts call the ‘Next Normal’ must focus their attention on winning the hearts and minds of their customers.

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Five Ways to Rock It in Life and Business

Within the last thirty days, I’ve spent time with top performers who were being recognized by their companies for producing awesome results in the prior fiscal year. One of those individuals was Marilyn Jones. She took a call from a customer that was having challenges. She didn’t pass his call. She handled it herself. The customer called her manager to say that Marilyn went above and beyond the call of duty to resolve his issue.

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Rejection – 5 Tips to Shift and Bounce Back

When I read the e-mail, I felt like the dejected guy at my high school prom who asked the prettiest girl in the room to dance with him, and she gave him the “h-e double-hockey-stick” NO stare. In other words, I felt like I didn’t have a chance.

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Finding Your ‘YES’ in a ‘NO’ World

Changes and global shifts are taking place constantly, impacting cultures, products, systems, and the way we make decisions on a daily basis. These shifts require us to change our mindsets in order to cope, or, simply put, vujá dé everything we do.Your mindset is critical to your success. Today, I’m offering you three ways to find your “yes” in a “no” world.

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Why You Have To Unlearn to Relearn

At times, I overwork myself to the point of having so many balls in the air instead of concentrating my focus on one, two, or three things that are all working together. After flying for nearly 15 hours and changing planes in four states, I woke up to the fact that I need to trust the process and let go...

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maximizing your quality of life by simon t bailey

Maximizing Your QE Factor: How Are You Living?

One day, I woke up and realized that designer labels didn’t make the man; I made the designer things look better on me. My self-concept was warped into believing somehow I was better because of a label. How shallow is that thinking?

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3 Quick Tips for a Cocktail of Consistency

Often, we think consistency is just about doing things again and again until we see results. However, if you’ve ever been in a rut, you know practice does not always make perfect. So why do we struggle so much to get it right?  To really see movement in your life,…

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5 Ways to Deal with Uncertainty

As the spark, you are a brilliant energized force to be reckoned with. And as a brilliant energized force, every single day, you wake up to say, “how do I do what I do?” Not because I have to, but because I want to.

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6 Things I Would Tell Myself If I were 25 Years Old

The next generation of leaders are entering the workforce in droves. As I think about them, I wished someone would pulled my ear, cut open my head and pour it in, or at least grab me by the collar and told me how to think about my personal brand in business. Maybe they did and I was too headstrong or a total goof ball to listen. 

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3 Immediate Ways to Find Your Spark

O’Brilliant One, Lately, I’ve been sharing that it’s time to find our spark. I know what you’re thinking. What does it really mean to find your spark, and why is it important? Simply put: Finding your SPARK is your path to personal freedom. It’s how you take control of your…

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Self-care graphics

Self-Care: The Trend That Will Always Be in Style

When you’re deep in the weeds and feeling stressed, it can be tempting to cancel your appointments and stay locked in your office grinding, cancel plans with friends, and sleep through your morning alarm rather than hit the gym...

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3 Ways to Ignite Your Superpower to Be More

“Purpose”has become a loaded word. A lot of the writing and advice about finding your purpose gives you so many things to do: Complete this exercise, make this list, seek this project....

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The 4 Things Employees Need From Their Employers

The Big Quit. The Great Resignation. The Turnover Tsunami. There are many names for this era of employees making the decision to leave their jobs en masse. A variety of factors have led to this, but the fact is that a large number of employees are becoming increasingly dissatisfied with…

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Simon T. Bailey’s Top 22 Books to Spark Your Brilliance

Years ago, one of my mentors told me that readers are leaders and leaders are readers. Well, that statement became a mental tattoo and I never forgot. Jim Rohn said it best: “The book you don’t read won’t help.”  According to a Pew Research Center survey of U.S. adults, 23%…

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The Future is For Sale

Did you know that the future is for sale? And every single day, you buy the future by how you think, what you say, what you feel, and what you do. When the future is for sale, you discover that the future is created in the present.

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Reignite Your Spark with MEDS

As the spark, you are a brilliant energized force to be reckoned with. And as a brilliant energized force, every single day, you wake up to say, “how do I do what I do?” Not because I have to, but because I want to.

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Brilliant Resilience – The Art of Bouncing Back

The only creature on the planet that has the ability to reason and decide to create the future instead of waiting for it to be created is YOU! At this season, O' Brilliant One, you are being stretched to shine.

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Release Your Brilliance – It’s Now or Never!

Simply put, releasing your brilliance means releasing the genius within you. It’s living from the inside out – it’s finding your inner light and letting it shine for the whole world to see. It’s discovering and leveraging your unique talents and your pure, intuitive intelligence.

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Leadership in the Moment

A good leader must set an example, and if they are unable to take charge of the moment and carry out what needs to be done, then those around them will follow suit and always lack the courage to do what is required in the moment.

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Before You Quit, Take a CHILL Pill

A lot of people have often asked me over the last few weeks what my thoughts are regarding “The Great Resignation” that is happening globally. And I just created something I wanted to give to all of you, and that is just: CHILL. CHILL is an acronym that I created to help us think about this Great Resignation time.

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What Separates True Entrepreneurs From People With Good Ideas

Many individuals come up with great business ideas, but due to their lack of business experience or understanding, fail miserably and are never able to materialize their business aspirations. However, what separates a true and successful entrepreneur from those with just great ideas is the most important word in business – ‘grit’.

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5 Ways to Re-Evaluate Your Leadership Communication

Good interpersonal skills are the hallmark of all great leaders. There is no leadership without effective communication, and those possessing the art of delivering thoughts and ideas in meaningful ways are those who are most successful.

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5 Lessons I Learned After Firing Myself from Disney

Fifteen years ago, I walked away from a job as Sales and New Business Development Director of the world-renowned Disney Institute based at Walt Disney World Resort (#Disney).* I had a guaranteed paycheck and benefits galore. I didn’t want for anything and was on the fast track to a bright career future. In the midst of living my own version of the American dream, something was missing.

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Accelerate Your Career by Finding a Sponsor

In our competitive workforce, it's crucial that you stand out from the other candidates vying for the same opportunities. Sponsors — individuals within an organization who see your potential and point you in the right direction — can help you define your personal brand and act as your advocate.

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How to Own Your Career

I was recently invited to speak at AT&T, IBM, MasterCard, and Microsoft. While there, I decided to lean in and learn what are they telling their employees, which inevitably will have a direct impact on their customers. The common thread throughout their communications is summed up in following statement: The adult day care center is officially closed; it’s time for you to own your career.

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Three Ways to be a Leader Who Listens

To become a leader who listens, you must learn some valuable skills, and apply them, incorporating a paradigm shift into how you interact with your teammates on a day-to-day basis.

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5 Ways to Finish What You Start

Whatever you are moving toward, that goal is also moving toward you. What are focusing on right now? Do you believe in it? Whatever you’re aiming for, please put your head, heart, and hands into it. Finish what you start.

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7 Ways to Take Control of Your Life, Today!

Once you shift your brilliance, you have more control over whatever comes your way, and you can define your future in the present. When you take control of the wheel on the road leading to your destiny, you can navigate your life away from obstacles and ensure a smooth ride ahead.

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